Many creditors or businesses may be very apprehensive about hiring the professional services of a debt collection agency to retrieve accounts that are not paid. They are often reluctant because they worry about maintaining the relationships with their customers and fear that bringing in the services of a debt collection agency could harm that relationship.
In the first place, they should ask themselves is this client really a good customer if they’re not making payments in time? However, if they find an effective debt collection agency that understands the relationship that you share with this particular client an adapt their methods to meet the needs of. This implies that accounts are successfully recovered and relationships could continue with the client in case they would like to. If not, then a different approach may be taken by the debt recovery company to collect the money but there shouldn’t be the same method of debt collection London for each case. You should select the agency you choose to use carefully because there are plenty of rouges, fly by night and agencies who are able to rip you off.
Types of Debt Collection Agencies in the UK
There are a lot of Debt Collection Agencies in the UK, some of them are owned or are run by massive firms, and some of these businesses are based on the United States or somewhere else in Europe and also have contact centers abroad in countries like in the Philippines, India, Poland or other places.
These huge companies focus on a large number of accounts from a small number of customers, which is typically high street banks, credit card companies or utility bills. These types of agencies will not deal with companies that cannot pass them large numbers of accounts for collection every month or throughout the year. Relationships between debtor and creditor is not going to be as the creditor has already taken care of the debt and it will be in their best interest to lose the client.
Other companies that collect debt only deal in debt that they purchased They are known as Debt Purchasers. They buy the loans from large corporations such as, high street banks and credit card companies. payday loan companies, or utility companies. They will pay sometimes only a penny in the pound or even a bit more for the credit they now be the owners of. Profits are earned in the hope that they could get more money from the debtor than the amount they paid to settle the loan. The creditor who originally incurred the debt will again have no interest in keeping any relationship with the debtor as they won’t want to have to deal with them for anytime soon.
There are as well specialist Debt Collection Agencies to help and support all sorts of different companies. Some agencies operate in certain areas, such as construction as well as Oil & Gas, others could cover every field. These kinds of agencies provide a very personal service for the client, but also for the debtor. They typically have a high success rate because they are able to focus their attentions on each individual case rather than dealing with a high volume of cases. They’re typically small or medium size agencies, which again allow them to customize their services according to meet your specific needs.
How do you choose a suitable agency for debt collection?
If you aren’t sure of the agency you wish to work with, you may request references from some of its existing clients. We recommend that you contact the client directly after you’ve received the agency’s references to confirm that it’s true.
The agency for debt collection should be established and have been in operation for a number of years.
Professional, reliable, and trustworthy Debt Collection Agencies will work on A No Collection fee basis. They won’t charge you any “upfront fees” or “registration costs” but this is just a way of extracting cash from you. A number of agencies will collect this money and you could have no contact with them in the future. We’ve heard horror stories in the field of debtors paying the debt collection agency in excess of PS2000.00 upfront to be able to collect cases in excess of PS10,000. If the Debt Collection Agency has been operating for a long time using a No Collection No Fee basis, then you will know they are proficient in their job since they do not make any profit unless they can recover your money by negotiating with the creditor.
You should ask to see a copy of the terms and conditions of debt collection agencies Terms and Conditions before asking them to carry out a collection for you or signing any forms. The agency should have clearly detailed the rates they charge in their Terms & Conditions. There should also there be no hidden costs.
The Financial Conduct Authority recently took over the regulation of the Debt Collection industry in the UK from the Office of Fair Trading. You should never use any Debt Collection Agency who are not registered with the Financial Conduct Authority.
Every agency must obtain the appropriate “permissions” from the Financial Conduct Authority in order to be allowed to collect debt. All agencies will be issued a registration number by The Financial Conduct Authority which is sometimes available on the agency’s website or on their stationery but you should request for the registration number and verify whether it’s authentic on the Financial Services Authority website.
Commercial Debt Collection Need More Advice?
If you run just a few simple tests, this will allow you to pick the best debt collection for you, that will have the best rates of success, and will not cost you anything, or else you could be on the hook than you were before.
For more details on our services, do not hesitate to get in touch.
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